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Snapfish Terms and conditions


Summary of Snapfish Terms and Conditions

This is a summary only. For our complete terms and conditions, click here. Please note that while our terms and conditions may change from time to time, you will always find the most recent version here. "Snapfish" means Hewlett-Packard Company and any successors to the assets or business of Hewlett-Packard Company.

You control who sees your photos. Snapfish is designed to provide a private, secure place for you to store and share your photos. Only you and the friends and family members you invite have access to your photos. However, as with any email, your Invitees could forward the email invitation to others, who will then be able to click on the link to the album within the email, and see the pictures too.

Your personal information is protected. Your privacy is important to us and we take great care to protect it. Please see our Privacy Policy for details.

We may communicate with you via email, SMS and [telephone]. You consent to receiving such communications from Snapfish. Snapfish intends to send regular email updates and occasional promotional offers that may be of interest to you. You may opt-out of these mailings at any time upon receipt.

Age: You must be at least 13 years of age to sign-up for Snapfish.
For more information on how the Snapfish service works, click here.

To read the complete Snapfish Terms and Conditions, please see below.


Snapfish Terms and Conditions

Welcome to Snapfish! Snapfish provides members a fun, safe, and easy way to process, print, digitize, store, share and otherwise use (collectively "Process") photographs. However, before you enter the Snapfish site (the "Site") or use any of the Snapfish services, you must carefully review the Terms and Conditions set out below (the "Terms"). In addition, specific pages on the Site may set out additional terms and conditions, all of which are incorporated by reference into these Terms. These Terms may be changed or updated at any time, but you can always find the most recent version here. In the case of inconsistencies between these Terms and information included in off-line materials (for example, promotional materials and mailers), these Terms will always control. You should periodically check this page to make sure you are up to date.

By entering and using the Site, you indicate that you accept these Terms and that you agree to be bound by them. Acceptance of these Terms creates a binding contract between you and Snapfish that you will use the Service only in a manner consistent with these Terms. If you have questions about these Terms, please contact service@snapfish.com. Your use of the Site and its services (together, the "Service") is entirely conditioned on and subject to your compliance with these Terms. If you do not agree with these Terms, do not access or use the Service (collectively "Corruptive Code");.

I. Terms of Membership

Snapfish membership ("Membership") is available to you if you are at least 13 years of age and submit certain requested information to Snapfish, including your name and correct email address. When you become a Member, you must provide Snapfish with true, accurate, current, and complete information about yourself when such information is requested by the Service (whether by questionnaires, surveys, registration forms, or other informational requests).

The Service is for personal use only.

A condition of Membership is your "Active Participation" in the Service. Active Participation is defined as sending in film or purchasing photo merchandise, including reprints and enlargements, through the Service at least once every 365 days . Purchases through Snapfish third-party advertisers do not count towards Active Participation. If you cease Active Participation for any reason, Snapfish may terminate your Membership (or any part thereof) and your use of the Service, and may remove and discard all information, communications, postings, albums, image files, creative material, photographs, links, comments, and other content (collectively "Content") uploaded by you or otherwise made available by you within the Service.

II. Digital Image Storage

Snapfish offers free, unlimited storage of online photos to Members who maintain Active Participation. There is no limit to the Content you can upload. When you upload image Content to the Service, the original resolution of your Content may be affected depending on the upload speed you choose. Further, if you upload an image with more than nine mega-pixels of resolution, Snapfish may in its discretion down-sample the image regardless of the upload speed you choose.

You should always preserve your original Content, or make back-up copies of such Content, on your personal system. You should not use the Service as the only repository or other source for your Content.

III. Member Conduct

Snapfish is committed to ensuring that the Service remains a fun and safe place to Process photographs. To that end, the Service allows Members to be creative with their "Content". Users of the Service, whether or not Members, may not use the Service to Process Prohibited Content. Generally, Prohibited Content includes Content or other material that Snapfish believes:

  1. Is abusive, deceptive, pornographic, obscene, defamatory, slanderous, offensive, or otherwise inappropriate;
  2. Comprises copyrighted material used without the express permission of the owner;
  3. Violates or otherwise encroaches on the rights of others including their right to privacy;
  4. Contains viruses, worms, corrupt files, Trojan horses or other forms of corruptive code, or any other content which may compromise the Service (collectively "Corruptive Code");
  5. Advocates illegal activity;
  6. Harms anyone, including minors; or,
  7. Provides a link to any of the above;

Snapfish has the sole discretion to determine whether Content is Prohibited Content, and any Content submitted to the Service may be subject to examination from time to time. Although Snapfish does not and will not examine or otherwise review all Content submitted or transmitted to the Service, Snapfish may delete, move, and edit Content for any reason, at any time, without notice.

All Content (whether private or public) that is Processed on the Site is the sole responsibility of the person who submitted it. Thus, you are responsible for your Content. You may only upload Content where you have the consent of all persons pictured, including through your relationship with those persons.

You must not send emails or SMS using the Site unless you have the recipient's consent or you are comfortable that your relationship with the recipient is such that the recipient would consent to receiving the email or SMS.

By viewing the Site, you may be exposed to Content that you consider to be offensive. You take sole responsibility for such exposure.

Snapfish in no way guarantees the accuracy, quality or appropriateness of Content available through the Service.

IV. No Resale of Service

Your use of the Service may be for personal purposes only. You will not (i) reproduce, duplicate, copy, sell, resell or exploit any part of the Service, or (ii) use or access the Service for any commercial purpose.

V. Third Party Software

As a convenience to Members, Snapfish may make third-party software available through the Service, including by downloading. To use such software, you will agree to the terms and conditions imposed by the third party provider. The agreement to use such software will be solely between you and the third party provider.

Snapfish makes no representations or warranties concerning, and is not liable or responsible in any manner for, any performance, effectiveness or other aspect of such software.

VI. Privacy Policy

We respect your privacy and have taken specific steps to protect it. Please see our Privacy Policy.

VII. Copyright

When you use the Service, you become a participant in an online community of people who enjoy photography. In order for Snapfish to make your photos available to you and your invitees, as well as to use images to offer you a special variety of online services, Snapfish needs the rights to make use of all Content on the Service, in accordance with and subject to these Terms. Accordingly, as a condition to your Membership, you hereby grant Snapfish a perpetual, universal, non-exclusive, royalty-free right to copy, display, modify, transmit, make derivative works of and distribute your Content, solely for the purpose of providing the Service. As a condition to Membership, you represent and warrant to Snapfish that you either own your Content or have written permission from the copyright owner to make such Content available to the Service.

The Service is protected by U.S. and international copyright laws and by other applicable laws. You may not Process any Content owned by someone else without the written consent of the owner of such Content. You are solely responsible for any copyright violations that you may incur as a result of your activities on the Service.

If you believe that your work or the work of another has been copied in a way that constitutes copyright infringement, Snapfish has a process in place to respond to your concerns.

VIII. Indemnity

YOU WILL INDEMNIFY, DEFEND AND HOLD HARMLESS Snapfish, INCLUDING ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, LICENSORS, SUPPLIERS, INFORMATION PROVIDERS, AND AGENTS (COLLECTIVELY "Snapfish AFFILIATES") FROM AND AGAINST ALL LOSSES, CLAIMS, LIABILITIES, EXPENSES, DAMAGES AND COSTS, INCLUDING REASONABLE LAWYERS’ FEES, RESULTING FROM ANY VIOLATION OF THESE TERMS OR ANY ACTIVITY RELATED TO THE SERVICE (INCLUDING NEGLIGENT OR WRONGFUL CONDUCT) BY YOU OR BY ANY OTHER PERSON ACCESSING THE SERVICE AS YOUR INVITEE, SUCH AS BY USING YOUR ACCOUNT.

IX. Limited Warranty

(A) No Liability for Content IN NO EVENT WILL Snapfish OR Snapfish AFFILIATES BE LIABLE FOR ANY CLAIM OF ANY NATURE, WHETHER DIRECT OR INDIRECT, ARISING FROM OR RELATED TO (I) CONTENT MADE AVAILABLE ON OR THROUGH THE SERVICE, INCLUDING ERRORS OR OMISSIONS IN SUCH CONTENT, OR (II) LOSS OR DAMAGE INCURRED AS A RESULT OF CONTENT.

(B) Exclusive Remedy ANY PRODUCT OR SERVICE MADE AVAILABLE THROUGH THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. YOUR USE OF THE SERVICE IS AT YOUR OWN RISK. Snapfish WARRANTS ONLY THAT PHOTOGRAPHIC MATERIALS PROVIDED WILL BE RETURNED TO YOU IN USABLE CONDITION. IF YOUR FILM, PRINTS, OR NEGATIVES ARE DAMAGED, OF UNACCEPTABLE QUANTITY OR QUALITY, OR LOST OR NOT RETURNED, Snapfish'S SOLE OBLIGATION, AND YOUR SOLE AND EXCLUSIVE REMEDY, WILL BE FOR Snapfish TO EITHER (I) REFUND THE FULL AMOUNT OF THE PURCHASE PRICE OF SUCH FILM AND PRINTS, OR (II) REPRINT THE PHOTOS AT NO EXTRA COST AND GIVE YOU AN EQUIVALENT AMOUNT OF UNEXPOSED FILM IF YOUR NEGATIVES ARE UNUSABLE COST.

(C) Disclaimer EXCEPT FOR THE ABOVE EXPRESS LIMITED WARRANTY, TO THE EXTENT PERMITTED UNDER APPLICABLE LAW, Snapfish AND Snapfish AFFILIATES EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Snapfish MAKES NO WARRANTY THAT (i) THE SERVICE WILL BE PROVIDED IN A MANNER THAT IS UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE, (ii) THE SERVICE IS OR WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR (iii) THE SERVICE WILL MEET YOUR REQUIREMENTS. Snapfish MAKES NO WARRANTIES OF ANY KIND WITH RESPECT TO SOFTWARE, GOODS, OR SERVICES THAT ARE PURCHASED, ACCESSED, OR OBTAINED THROUGH THE SERVICE OR THAT ARE ADVERTISED ON THE SITE, INCLUDING THAT SOFTWARE WILL BE FREE OF CORRUPTIVE CODE. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.

(D) Remedies. TO THE FULLEST EXTENT PERMITTED UNDER LAW, THE REMEDIES SET FORTH IN THESE TERMS ARE YOUR SOLE AND EXCLUSIVE REMEDIES.

X. LIMITATION OF LIABILITY

IN NO EVENT WILL SNAPFISH, ITS SUPPLIERS, OR OTHER THIRD PARTIES MENTIONED AT THIS SITE BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS SITE, ANY WEBSITES LINKED TO THIS SITE, OR THE MATERIALS OR INFORMATION OR SERVICES CONTAINED AT ANY OR ALL SUCH SITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT HP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF THE MATERIALS, INFORMATION OR SERVICES FROM THIS SITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ALL COSTS THEREOF. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THESE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

XI. Termination

Snapfish may, in its sole discretion, terminate your Membership (or any part thereof) or your use of the Service, and remove and discard any Content at any time, without notice, for any reason, including: (i) conduct that violates these Terms or other policies or guidelines set forth by Snapfish elsewhere within the Service, (ii) conduct Snapfish believes is harmful to other Snapfish users, the business of Snapfish, or HP Affiliates, or (iii) failure to maintain Active Participation in the Service. Snapfish will not be liable to you or any third-party for any termination of your access to the Service.

XII. Applicable Laws

Snapfish makes no representation that materials or services at this Site are appropriate or available for use outside the Republic of Singapore, and access to them from territories where their contents are illegal is prohibited. You may not use or export or re-export the materials or services at this Site or any copy or adaptation in violation of any applicable laws or regulations including without limitation U.S. and the Republic of Singapore export laws and regulations. If you choose to access this Site from outside the Republic of Singapore, you do so on your own initiative and are responsible for compliance with applicable local laws. These Terms will be governed by and construed in accordance with the laws of the Republic of Singapore, without giving effect to any principles of conflicts of laws.

XIII. Governing Law & Jurisdiction

The sale of the Products shall be governed by the laws of the Republic of Singapore. Customer and HP shall submit to the non-exclusive jurisdiction of the courts of the Republic of Singapore.

XIV. Modification of Terms

Snapfish may amend these Terms at any time, for any reason, and without notice, including the right to terminate the Service or any part of the Service. Any amendments or modifications made by Snapfish will be prospective only.